Support

Perimeter Technologies support

Manuals, videos & product help.

Choose your product below to find its guide or videos. Need a hand? Our support team is here to help.

Collars for existing compatible Invisible Fence® brand systems

PT-Connect collars & programmer

Replace a collar or add another dog to the fence you already have. Auto-Detect Technology identifies your compatible system—no need to know the transmitter model.

How to use PT-Connect

Setup video · 1 minute, 43 seconds

Product overview videos

These overview videos show the replaceable-battery model. For setup, charging, programming, and training, follow the instructions for your collar.

PT-Connect overview

Full video · 49 seconds

A closer look at PT-Connect

Product video · 18 seconds

Quick Start User Guide · PDF · 2 pages

PT-Connect manual

App and account setup, Auto-Detect Technology, correction settings, dog training, and troubleshooting.

Open PT-Connect manual (PDF)

Owner’s manual · PDF · 20 pages

Comfort Contact

PCC-200 dog fence system

Fence layout, installation, system settings, collar fit, training, and troubleshooting.

Open Comfort Contact manual

Replacement batteries

Find the battery for your receiver.

The Invisible Fence® brand compatible battery fits R21, R22, R51, and MicroLite® receivers. Match your receiver to the listed models before ordering.

This battery is a separate product from the PT-Connect collar kits.

View compatible battery

Talk to our team

Still need help?

Call 866-900-2007 or use the form below. Support hours: weekdays, 9 a.m.–5 p.m. Eastern.

Tell us which Perimeter product you need help with and what is happening. For PT-Connect, tell us which collar version you have; you do not need to know your existing fence transmitter model.

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